Competency-Based and Behavioral Interviewing Techniques That Work


Hiring the right talent isn’t just about reading résumés or trusting gut instincts—it’s about uncovering real potential. 


In this high-impact session on Competency-Based and Behavioral Interviewing Techniques That Work, empowers HR professionals and hiring managers to conduct interviews that truly predict on-the-job performance. 


Learn how to identify key competencies, ask effective behavioral questions, and assess responses objectively. Elevate your hiring decisions, reduce turnover, and build stronger, high-performing teams with confidence, consistency, and professionalism. 


This MasterClass turns interviews into a strategic advantage for your organization. Unlock the secret to hiring top talent confidently— Join Our MasterClass on Competency-Based Interviewing Today!



MasterClass 3.0


Competency-Based and Behavioral Interviewing Techniques That Work!

Tuesday, March 17, 2026

01:00 PM – 05:00 PM PHT



Live stream via

LEARNING INVESTMENT


Regular Rate: ₱ 3,998 + VAT / Participant

 

Reserve Your Spot NOW and SAVE Php. 2,000


Bayanihan Rate: ₱ 1,998 + VAT / Participant

(Pay on or before March 10, 2026)

 


LEARNING INVESTMENT INCLUDES:


Enjoy a “Fun-filled” e-learning experience, complete with online session materials

and e-certificate of attendance after online course completion.


PAYMENT METHOD

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REGISTER NOW! CALL US!

8832-9901 | 8835-9354

(Globe/Viber) 0917-3257870

(Smart) 0919-6142598

(WhatsApp) 0917-3267870


Webinar Description:


Hiring the right people goes beyond gut feel and impressive résumés—it requires a structured, evidence-based approach that predicts real on-the-job performance. This essential and results-oriented course equips HR professionals, recruiters, and hiring managers with practical techniques to conduct interviews that identify candidates’ true skills, behaviors, and potential for success.


In this transformative and high-value MasterClass, participants will learn how to define critical job competencies, design targeted behavioral questions, and evaluate candidate responses objectively. The session also addresses common interviewer biases, ensures fair and consistent assessment, and highlights best practices for ethical and legally compliant interviewing. Through practical exercises and real-world scenarios, participants will gain the skills to probe effectively, listen actively, and distinguish genuine capabilities from rehearsed answers.


By the end of this MasterClass, participants will be able to conduct structured, professional, and objective interviews that improve hiring accuracy, reduce turnover, and build high-performing teams aligned with organizational goals.

Webinar Objectives:


The specific objectives of this unique fun-filled learning experience are as follows:

  • Apply competency-based and behavioral interviewing principles to strengthen talent acquisition and selection decisions;
  • Identify role-specific and organizational competencies and translate them into structured interview questions;
  • Conduct structured, consistent interviews that support fair assessment and compliance with hiring standards; and
  • Recognize and manage interviewer bias to ensure objective, ethical, and inclusive hiring practices.

Key benefits from attending this MasterClass:


In this transformative and power-packed, your participants and organization will gain actionable insights on:

  • More reliable hiring outcomes by selecting candidates based on proven behaviors and job-relevant competencies;
  • Increased confidence in leading interviews and making evidence-based hiring recommendations;
  • Improved consistency and alignment across interviewers and departments;
  • Reduced hiring risks through fair, defensible, and legally sound interview decisions; and
  • Stronger collaboration between HR and hiring managers in building high-performing, future-ready teams.

Webinar Outline:


Session 01: Introduction and Course Overview

  • Welcome and objectives of the MasterClass
  • Importance of structured, competency-based, and behavioral interviewing
  • Common challenges in traditional hiring processes
  • How evidence-based interviews improve hiring accuracy and team performance


Session 02: Understanding Competency-Based and Behavioral Interviewing

  • Definition and principles of competency-based interviewing
  • Key differences between traditional vs. behavioral interviews
  • Benefits for HR, hiring managers, and organizations
  • How interviews can predict on-the-job performance and cultural fit

Activity: Group discussion: Participants share challenges they face in interviews



Session 03: Identifying Job Competencies and Behavioral Indicators

  • How to define core competencies for specific roles
  • Translating competencies into observable behaviors
  • Differentiating essential vs. desirable competencies
  • Aligning competencies with organizational goals and team success

Activity: Hands-on exercise: Mapping competencies for a sample role



Session 04: Designing Effective Behavioral Interview Questions

  • Crafting questions that reveal candidates’ real experiences
  • Techniques to probe beyond surface-level responses
  • Open-ended questions to assess skills, mindset, and problem-solving abilities
  • Avoiding leading or biased questions

Activity: Practice writing 2–3 behavioral interview questions per participant for their roles



Session 05: Conducting Structured and Objective Interviews

  • Planning and organizing the interview process
  • Techniques to evaluate responses consistently and fairly
  • Minimizing interviewer bias and ensuring professionalism
  • Legal and ethical considerations in interviews

Activity: Mock interview role-play in pairs or small groups

  • Participants take turns as interviewer and candidate
  • Group feedback and discussion on strengths and areas for improvement


Session 06: Assessing and Documenting Candidate Responses

  • Evaluating evidence-based answers against competencies
  • Using scoring or rating systems to make decisions objective
  • Documenting findings for transparency and accountability
  • Comparing candidates to select the best fit

Activity: Group exercise: Review sample interview responses and rate objectively



Session 07: Practical Tips and Strategies for Success

  • Do’s and don’ts of competency-based interviews
  • Handling challenging or unresponsive candidates
  • Building consistency across multiple interviewers
  • Integrating structured interviews into organizational hiring practices

Who Should Attend?


This MasterClass is suitable to a wide range of professionals but will greatly benefit:

  • HR Professionals involved in recruitment, talent acquisition, and employee selection.
  • Hiring Managers and Team Leaders responsible for interviewing and onboarding new team members.
  • Recruiters and Talent Specialists seeking to enhance their interviewing effectiveness.
  • Supervisors and Department Heads who want to make evidence-based hiring decisions.
  • Anyone involved in the hiring process looking to improve candidate assessment, reduce bias, and build high-performing teams.


Claiming eCertificates


An eCertificate of Attendance will be awarded to participants who successfully completed the entire Virtual MasterClass.


Survey Online Questionnaire will be emailed after the e-Learning Event for participants to give feedback.


An eCertificate of Achievement will be emailed to the registered email address of the participants upon completion of the online Feedback Form.


Please ensure email address provided during registration is accurate or eCertificates may not be received.


Online Certificates will be available 3 to 5 working days after the e-Learning Event.

 

Upcoming Learning Events

📅 March 2026

 
 


Coaching and Mentoring Skills for Optimum Performance

📅 March 18, 2026 | 🕒 8:00 AM – 5:00 PM PHT


 


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ARIVA Academy Philippines, Inc.


8832-9901 | 8835-9354


(GLOBE/VIBER) 0917-3257870


(SMART) 0919-6142598

(WhatsApp) 0917-3267870



Email: SuccessSeminars@Ariva.com.ph



REGISTER  ONLINE


WWW.ARIVA.COM.PH


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