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Step Up. Lead Strong. Make an Impact! Are you ready to take the next big step in your career?
Transitioning from an individual contributor to a first-line leader can be challenging — but with the right mindset and skills, it becomes an opportunity to shine.
In this transformative and solutions-focused MasterClass, First-Line Leadership Essentials: Building Core Management Skills for Emerging Frontline Leaders is your blueprint for success.
Learn how to communicate with confidence, delegate effectively, handle team challenges, and motivate people to perform at their best.
Whether you’re a newly appointed supervisor or an aspiring leader, this course will help you build the competence and confidence to lead with impact, purpose, and credibility.
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MasterClass 3.0
First-Line Leadership Essentials: Building Core Management Skills
for Emerging Frontline Leaders
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Friday, January 23, 2026
PART 1: 08:00 AM – 12:00 NN PHT
PART 2: 01:00 PM – 05:00 PM PHT
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In-Person Live at
ASTORIA PLAZA ORTIGAS
15 Escriva Drive, Ortigas Business District, Pasig City
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REGISTER ONLINE
WWW.ARIVA.COM.PH
REGISTER NOW! CALL US!
8832-9901 | 8835-9354
(Globe/Viber) 0917-3257870
(Smart) 0919-6142598
(WhatsApp) 0917-3267870
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Stepping into a leadership role for the first time is both exciting and challenging. First-Line Leadership Essentials: Building Core Management Skills for Emerging Frontline Leaders is designed to equip new and aspiring leaders with the fundamental tools, mindset, and confidence to lead teams effectively and deliver results.
This highly interactive and results-driven course bridges the gap between being a high-performing individual contributor and becoming a competent and inspiring leader. Participants will explore the essential management competencies needed to supervise teams, communicate with impact, motivate diverse individuals, delegate effectively, and resolve workplace challenges with professionalism and fairness.
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Through a blend of practical exercises, case studies, and real-world leadership scenarios, participants will learn how to:
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Transition successfully from peer to leader while gaining team respect and trust
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Communicate clearly and assertively to inspire performance and accountability
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Master delegation, time management, and decision-making techniques for maximum productivity
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Coach and develop team members to enhance engagement and growth
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Handle conflict and performance issues with confidence and objectivity
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Foster collaboration, adaptability, and morale in today’s fast-changing work environment
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Whether you’re a newly appointed supervisor, a team leader, or an emerging manager, this course will help you build a strong foundation of leadership and management skills that drive team success and organizational excellence.
Empower yourself to lead with clarity, competence, and confidence — and make your mark as a first-line leader who inspires performance and progress.
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The specific objectives of this comprehensive and high-impact learning experience are as follows:
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Understand the role and responsibilities of a first-line leader and how they contribute to organizational success.
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Develop essential management competencies such as planning, organizing, leading, and controlling for effective team performance.
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Enhance communication and interpersonal skills to build trust, influence others, and strengthen workplace relationships.
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Apply effective delegation and time management techniques to optimize productivity and achieve results through others.
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Utilize coaching and feedback strategies to develop team members’ skills, motivation, and accountability.
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Recognize and resolve workplace conflicts while promoting collaboration and mutual respect.
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Adapt leadership styles to meet the needs of different individuals and situations in a dynamic work environment.
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Cultivate a culture of continuous improvement by modeling professionalism, integrity, and emotional intelligence in leadership practice.
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Key Benefits from Attending this MasterClass:
In this dynamic and high-value course, your participants and organization will gain actionable insights on:
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Transition confidently into leadership roles with a clear understanding of expectations and best practices.
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Build stronger, more cohesive teams through effective communication, motivation, and trust-building techniques.
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Enhance decision-making and problem-solving abilities that lead to improved team efficiency and performance outcomes.
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Boost employee engagement and morale by applying coaching and recognition methods that inspire excellence.
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Strengthen conflict management and people-handling skills, creating a more positive and productive work climate.
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Increase overall leadership impact by aligning personal leadership style with organizational goals and team dynamics.
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Lay a solid foundation for career advancement by mastering the core competencies of frontline leadership and management.
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Module 01: Understanding the Role of a First-Line Leader
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Defining leadership and management: What makes an effective first-line leader
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The critical link between frontline leadership and organizational performance
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Common challenges faced by new supervisors
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Transitioning from team member to team leader: Managing former peers
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Balancing authority, responsibility, and accountability
Workshop Activity: Self-assessment: “My Leadership Readiness and Strengths”
Module 02: Developing the Leadership Mindset
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The difference between doing and leading
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Core leadership principles and values
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Adopting a growth mindset for leadership success
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Emotional intelligence (EQ) as a foundation of effective leadership
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Building credibility, trust, and respect within the team
Application Exercise: Reflection activity – “What Kind of Leader Do I Want to Be?”
Module 03: Communication and Interpersonal Skills for Leaders
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The power of clear, assertive, and empathetic communication
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Listening actively and giving constructive feedback
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Handling difficult conversations with confidence
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Adapting communication styles to different personalities
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Managing up, down, and across the organization
Role-Playing Activity: Giving Feedback That Motivates
Module 04: Mastering Delegation, Time Management, and Prioritization
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Understanding why leaders must delegate effectively
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The difference between assigning tasks and empowering people
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The 5 levels of delegation and how to apply them
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Setting clear expectations and accountability measures
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Time management tools and prioritization frameworks for busy leaders
Practical Exercise: The Delegation Challenge
Module 05: Coaching, Mentoring, and Developing People
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The leader’s role in employee growth and engagement
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Coaching vs. supervising: Knowing when to direct and when to guide
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The GROW model of coaching conversations
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Giving recognition and encouragement that drive performance
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Creating a culture of continuous learning within the team
Interactive Activity: Peer Coaching Simulation
Module 06: Motivating Teams and Driving Performance
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Understanding intrinsic and extrinsic motivation
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Creating clear goals and performance standards
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Leading with purpose and inspiring commitment
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Rewarding performance and reinforcing desired behaviors
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Managing low performers effectively and fairly
Case Study: “When Motivation Drops: What Would You Do?”
Module 07: Handling Conflict and Difficult Situations
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Common sources of workplace conflict
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The leader’s role as mediator and problem solver
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The conflict resolution process and communication techniques
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Managing emotions during tense situations
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Turning conflict into collaboration and learning opportunities
Role-Playing Scenario: “Resolving Conflict Between Team Members”
Module 08: Adapting Leadership Styles and Building Team Cohesion
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Understanding different leadership styles (Situational Leadership model)
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Adapting approach to the competence and commitment of team members
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Building trust, respect, and psychological safety in teams
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Fostering collaboration and inclusivity in a multigenerational workforce
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Managing change and uncertainty with confidence
Team Activity: Leadership Style Assessment and Group Discussion
Module 09: Leading with Integrity and Professionalism
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Ethical decision-making and accountability in leadership
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The importance of consistency and fairness in managing people
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Modeling company values and professional behavior
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Leading by example: The power of integrity in everyday actions
Reflection Activity: “My Leadership Commitment Statement”
Module 10: Action Planning and Commitment to Growth
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Reviewing key learnings and leadership competencies developed
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Identifying personal strengths and improvement areas
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Creating a 90-day leadership action plan for workplace application
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Establishing continuous improvement habits and accountability checkpoints
Final Output: Personal Leadership Development Plan
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This MasterClass is designed for individuals who are new to leadership or preparing to take on their first supervisory or managerial role. It is ideal for those who want to strengthen their core management capabilities and gain the confidence to lead teams effectively.
Specifically recommended for:
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Newly appointed supervisors, team leaders, or coordinators managing people for the first time.
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Emerging frontline leaders identified for future leadership or management positions.
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High-performing employees transitioning from individual contributor roles to leadership responsibilities.
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Junior managers or acting supervisors who wish to sharpen their leadership fundamentals and people management skills.
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Professionals in operations, sales, customer service, production, administration, or field management who lead small teams or units.
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HR practitioners and learning professionals who want to better support first-line leadership development within their organizations.
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Whether you’re stepping into leadership for the first time or seeking to strengthen your foundational management skills, this course will empower you to lead with clarity, confidence, and competence.
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Reserve Your Spot NOW and SAVE Php. 2,000
(Pay on or before December 29, 2025)
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Best Value Rate
(Group discount is given to 3 or more participants
from same organization.)
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P 3,998 + VAT
per Participant
LIVE STREAM
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P 7,998 + VAT
per Participant
IN-PERSON
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BFF Rate
(Minimum of 2 Participants)
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P 4,998 + VAT
per Participant
LIVE STREAM
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P 8,998 + VAT
per Participant
IN-PERSON
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Super Saver Rate
Pay on or before December 29, 2025
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P 5,998 + VAT
per Participant
LIVE STREAM
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P 9,998 + VAT
per Participant
IN-PERSON
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Early Bird Rate
Pay on or before January 14, 2026
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P 6,998 + VAT
per Participant
LIVE STREAM
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P 10,998 + VAT
per Participant
IN-PERSON
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Regular Rate
Starting January 15, 2026
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P 7,998 + VAT
per Participant
LIVE STREAM
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P 11,998 + VAT
per Participant
IN-PERSON
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IN-PERSON LEARNING INVESTMENT INCLUDES:
Enjoy a “Fun-filled” learning experience, with full access link to zoom webinar, soft copy of learning materials, certificate of attendance,
AM Snacks, Sumptuous Lunch and PM Snacks!
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PAYMENT METHOD
- Paypal / Gcash / Paymaya
- Credit Cards / Debit Cards
- Bank Transfer / Electronic Funds / Telegraphic Transfer
- Direct Bank Deposit: Cash and Cheque
Click here for the PAYMENT GUIDELINES
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GENEROUS PARTNERS AND SPONSORS
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FOR MORE INFORMATION,
EARLY REGISTRATION AND
SPONSORSHIP OPPORTUNITIES,
CALL US TODAY!
ARIVA Academy Philippines, Inc.
8832-9901 | 8835-9354
(GLOBE/VIBER) 0917-3257870
(SMART) 0919-6142598
(WhatsApp) 0917-3267870
Email: SuccessSeminars@Ariva.com.ph
REGISTER ONLINE
WWW.ARIVA.COM.PH
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Stay on top of our insights and updates!
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ARIVA! Academy Philippines, Inc.
Betterliving Subdivision Brgy. Don Bosco, Parañaque City, 1711
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Telephone: +632.8832-9901 | +632.8835-9354
Mobile: +63.917-325-7870
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