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Tired of Miscommunications and Workplace Frustrations?
Misunderstandings, unclear messages, and conflict often stem from one root problem: poor communication. But the good news is, it’s a skill you can master.
This high-impact MasteClass on Strengthening Communication Skills at Work: Developing Assertiveness and People Skills for the Modern Workplace is your chance to break the cycle.
Discover how to navigate workplace interactions with confidence, build strong interpersonal connections, and express yourself assertively without offending.
Learn how to adapt to different personalities, handle feedback with grace, and deal with tough conversations head-on. Stop letting miscommunication get in your way.
Take control of how you connect and collaborate at work—sign up now!
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MasterClass 3.0
Strengthening Communication Skills at Work: Developing Assertiveness and People Skills for the Modern Workplace
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Tuesday, October 14, 2025
08:00 AM – 12:00 NN PHT
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LEARNING INVESTMENT
Regular Rate: ₱ 3,798 + VAT / Participant
Reserve Your Spot NOW and SAVE Php. 2,000
Bayanihan Rate: ₱ 1,798 + VAT / Participant
(Pay on or before October 03, 2025)
LEARNING INVESTMENT INCLUDES:
Enjoy a “Fun-filled” e-learning experience, complete with online session materials
and e-certificate of attendance after online course completion.
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PAYMENT METHOD
- Paypal / Gcash / Paymaya
- Credit Cards / Debit Cards
- Bank Transfer / Electronic Funds / Telegraphic Transfer
- Direct Bank Deposit: Cash and Cheque
Click here for the PAYMENT GUIDELINES
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REGISTER ONLINE
WWW.ARIVA.COM.PH
REGISTER NOW! CALL US!
8832-9901 | 8835-9354
(Globe/Viber) 0917-3257870
(Smart) 0919-6142598
(WhatsApp) 0917-3267870
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Webinar Description:
In today’s dynamic and increasingly diverse workplace, effective communication is more than just exchanging information—it’s about building strong relationships, asserting oneself with confidence, and fostering a collaborative environment. This highly engaging 4-hour course is designed to equip professionals with essential communication tools that enhance assertiveness, interpersonal understanding, and people skills in a modern work setting.
In this results-driven MasterClass, participants will learn how to express ideas and opinions clearly and respectfully, navigate difficult conversations, and build trust through empathetic and active listening. This learning session also explores how to recognize and respond to different communication styles, reduce workplace misunderstandings, and assert personal boundaries without being aggressive.
Whether you’re leading a team, working cross-functionally, or supporting others behind the scenes, this course will empower you to communicate with greater clarity, confidence, and credibility—contributing to a more positive, productive, and respectful work culture.
Key Topics Covered:
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Understanding Assertiveness vs. Passivity and Aggression
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Verbal and Non-Verbal Communication Techniques
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Active Listening and Empathy in Conversations
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Navigating Difficult Conversations with Confidence
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Building Rapport and Interpersonal Trust
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Communication Strategies in Hybrid and Remote Work Environments
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Managing Emotions and Setting Professional Boundaries
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Webinar Objectives:
The specific objectives of this unique fun-filled learning experience are as follows:
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Understand the Core Elements of Assertive Communication: Identify the key differences between assertive, passive, and aggressive communication styles and understand their impact on workplace interactions.
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Develop Practical Assertiveness Techniques: Learn how to confidently express thoughts, needs, and boundaries while maintaining respect for others in professional environments.
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Enhance Active Listening and Empathy: Build stronger relationships by practicing empathetic listening, reading non-verbal cues, and responding with clarity and emotional intelligence.
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Strengthen Interpersonal and People Skills: Improve collaboration and rapport by adapting communication approaches to suit diverse personalities, work styles, and cultural contexts.
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Apply Communication Strategies to Workplace Scenarios: Use real-world case studies and exercises to practice resolving conflicts, handling feedback, and navigating difficult conversations constructively.
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Key benefits from attending this MasterClass:
In this learning session, your participants and organization will be able to:
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Boost Confidence and Credibility at Work: Gain the skills to communicate assertively, which enhances your presence, authority, and influence in meetings, presentations, and everyday interactions.
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Foster a More Respectful and Positive Work Culture: Learn how to create an atmosphere of mutual respect and understanding that promotes teamwork, morale, and psychological safety.
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Minimize Misunderstandings and Workplace Conflicts: Improve clarity and reduce communication breakdowns that often lead to tension or unproductive dynamics among colleagues.
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Enhance Leadership and Team Collaboration: Strengthen your ability to lead and collaborate effectively by aligning your communication style with your team’s needs and workplace expectations.
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Adapt Communication for Hybrid and Diverse Work Environments: Acquire tools to communicate effectively across digital platforms, time zones, and cultural differences, especially in hybrid or remote settings.
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Webinar Outline:
Session 01: Introduction to Communication in Today’s Workplace
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Importance of Effective Communication in the Modern Workplace
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Challenges in Hybrid/Remote and Multigenerational Settings
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Self-Assessment Activity: What’s Your Communication Style?
Session 02: The Power of Assertiveness
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Defining Assertive, Passive, and Aggressive Behavior
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Characteristics of Assertive Communicators
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The Rights of an Assertive Individual
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Myths and Misconceptions about Assertiveness
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Role-Play: Passive vs. Assertive vs. Aggressive Responses
Session 03: Key Communication Skills for Workplace Success
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Verbal and Non-Verbal Communication: Tone, Body Language, and Clarity
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Active Listening: Techniques for Engaged and Empathetic Communication
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Reading and Interpreting Non-Verbal Cues
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Giving and Receiving Feedback Effectively
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Communication Styles Across Personality Types and Cultures
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Paired Activity: Listening and Responding with Empathy
Session 04: Developing People Skills for Better Workplace Relationships
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Building Rapport and Trust with Colleagues
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Emotional Intelligence and its Role in Communication
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Recognizing and Managing Triggers
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Adapting Communication Styles for Different Stakeholders
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Group Exercise: Interpersonal Scenarios and Communication Mapping
Session 05: Communicating with Confidence in Challenging Situations
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Handling Difficult Conversations Calmly and Constructively
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Setting Boundaries Without Being Confrontational
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Communicating Assertively in Virtual Meetings and Emails
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Practical Scripts for Saying “No” and Voicing Disagreement Respectfully
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Simulation Activity: Conflict Resolution Role-Plays
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Who Should Attend?
This MasterClass is ideal for professionals across all industries who want to improve how they communicate, collaborate, and assert themselves in the workplace. It is especially beneficial for:
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Supervisors, Team Leaders, and Managers: who need to communicate clearly, provide constructive feedback, and handle interpersonal challenges within teams.
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Administrative and Support Staff: who frequently interact with colleagues, clients, or superiors and want to develop more confidence and clarity in their communication.
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HR and People Managers: responsible for facilitating positive workplace culture, resolving conflicts, and promoting employee engagement.
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Customer Service and Client-Facing Personnel: who must maintain professionalism, empathy, and assertiveness in high-pressure or emotionally charged situations.
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Remote and Hybrid Teams: who face unique communication challenges and need to strengthen clarity, tone, and virtual collaboration.
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Employees Seeking Career Growth: who want to build stronger interpersonal relationships and boost their workplace credibility and influence through effective communication.
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Claiming eCertificates
An eCertificate of Attendance will be awarded to participants who successfully completed the entire Virtual MasterClass.
Survey Online Questionnaire will be emailed after the e-Learning Event for participants to give feedback.
An eCertificate of Achievement will be emailed to the registered email address of the participants upon completion of the online Feedback Form.
Please ensure email address provided during registration is accurate or eCertificates may not be received.
Online Certificates will be available 3 to 5 working days after the e-Learning Event.
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Strengthening Communication Skills at Work: Developing Assertiveness and People Skills for the Modern Workplace
📅 October 14, 2025 | 🕒 08:00 AM – 12:00 NN PHT
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GENEROUS PARTNERS AND SPONSORS
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FOR MORE INFORMATION,
EARLY REGISTRATION AND
SPONSORSHIP OPPORTUNITIES,
CALL US TODAY!
ARIVA Academy Philippines, Inc.
8832-9901 | 8835-9354
(GLOBE/VIBER) 0917-3257870
(SMART) 0919-6142598
(WhatsApp) 0917-3267870
Email: SuccessSeminars@Ariva.com.ph
REGISTER ONLINE
WWW.ARIVA.COM.PH
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Stay on top of our insights and updates!
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ARIVA! Academy Philippines, Inc.
Betterliving Subdivision Brgy. Don Bosco, Parañaque City, 1711
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Telephone: +632.8832-9901 | +632.8835-9354
Mobile: +63.917-325-7870
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