We customize our training programs to match the needs of your organization and people.
Programs We Offer
- Basic and Advance Level of Supervision
- Developing Team Leadership Skills
- Holistic Leadership on the Go!
- Leadership through Power Conversation ®
- Transitioning from Staff Member to Supervisor
- Management Training for Non-Managers
- Practical Problem Solving and Decision-Making
- Pro-Active Supervision and Leadership Skills
- Supervisory Coaching and Mentoring Skills
- Towards a Customer-Centric Culture
- Building Customer Service Quality (CQM)
- Customer Relations Management (CRM)
- Measures of Superlative Customer Satisfaction
- Front-line Customer Service Performance
- Going Beyond Customer Service
- CUSTOMER LOYALTY: Keep Them Coming Back!
- SERVE-BEST: Delighting the Customer Workshop
- Strategic and Tactical Workshop for Service Team
- Service Marketing: Creating a Loyal Customer Value, Satisfaction & Loyalty
- Driving Excellent Work Habits
- Managing Time-Managing Stress
- Empowering the Front-Liners
- Management Skills for Executive Secretaries & Admin Professionals
- Enhancing Self Motivation and Discipline
- Motivation for Optimum Performance
- Power Coaching for Peak Performance
- Professional Excellence for Secretaries
- Enhancing Self Motivation and Discipline
- The Intelligent Heart-EQ at Work
- The Power of Emotional Quotient & Emotional Intelligence
- Managing Time and Multi-Tasking Techniques
- Values Education and Enrichment
- Winning Moves of Work Champions
- Work Attitude & Values Enhancement
- How to be a Motivational Manager
- Creative Decision Making and Critical Thinking
- How to Deal with Unacceptable Employee Behavior
- How to Manage Conflict & Confrontation
- Creating an Edge: Delivering Superior Customer Service
- Customer Satisfaction and Loyalty Measurement
- Effective Tele-Sales Techniques
- Gearing Up for a Call Center Career
- Professional Tele-Marketing Techniques
- Strategic and Technical Workshop for Service Teams
- ISO 9000 Internal Assessor’s Training
- ISO 9000 Documenting and Implementing
- ISO 9000:2000 Briefing
- ISO 9000 Assessors’ Training
- Occupational Health and Safety
- Creative Training Design Techniques
- Developing and Implementing Job Satisfaction Survey
- Job Analysis and Formulation of Job Description
- Job Evaluation and Salary Administration
- Managing Change in a Fast-paced Workplace
- Training the Corporate Power Trainer
- Strategic Visioning and Planning Workshop
- The Training Cycle Workshop
- Installing a Performance Management System
- How to Effectively Diagnose Organizational Culture
- Managing Organizational Change : A Culture That Transforms Organizations
- 12 P’s of Transformational Marketing Mix: Creating Cutting-Edge Competitiveness
- Accounting Development & Cross-Selling Techniques
- Advance Key Accounts Management
- Advance Creative Salesmanship
- Building a Sales Winning Attitude
- Building Creative Selling Strategies
- Consultative Selling
- Converting Market Plans to Actionable Sales Plans
- Cutting-Edge Key Account Management
- Effective Brand and Product Management
- Effective Field Salesmanship Workshop
- Innovative Tele-Sales Techniques
- Energizing the Sales Force
- Enhancing Project Management Skills
- Fundamental Selling Strategies and Techniques: The Filipino Art of Breakthrough Selling
- Guerrilla Sales Tactics
- High-Impact Sales and Business Presentation Skills
- Managing Your Sales Results: Performance Management
- Marketing Forecasting and Planning
- Mastering Marketing and Competitive Intelligence
- Strategic Sales Negotiation®
- Persuasive Sales Presentations
- Sales Influencing and Convincing
- Sales Strategies and Negotiating Nuances ®
- Salesmanship Techniques for Technical and Service Personnel
- Strategic Business, Market Planning and Development
- Tactics in Closing More Sales
- Effective Territory Planning and Business Development Mapping
- How to Make Sales When You Don’t Like Selling
- Total Quality Driven-Selling Management
- Effective Management for Dealers & Distributors
- Managing Financial Wellness
- Accounting for Non-Accountants
- Effective Collection Strategies and Receivables Management
- Fundamentals of Finance and Accounting for Non Financial Managers
- Innovative Credit and Collection Techniques
- Receivables Management
- Advance Credit & Collection Strategies
- Effective Payroll Management
- Advance Management Accounting
- Bookkeeping and Basic Finance
- Breaking Through Writer’s Block
- Business Writing for Sales and Marketing Assistants
- Communications that Works!
- Public Speaking and Presentation Skills
- Professional Report Writing for Account Executives.
- Sharpening Work Skills for Better Secretarial & Administrative- Support Performance
- Editorial and Creative Writing
- Make your Business English Work Today!
- Power Speaking Skills through Mind Mapping ®
- Mini-MBA on Marketing: Creating Value-Based Business/Marketing/Sales Propositions
- Mini-MBA for Executive Assistants, Secretaries and Admin Professionals
- Mini-MBA for Managers and Executives: Essential Skills for Successful Management
- Mini-MBA on Customer Relations Management
- Mini-MBA for HR Professionals: Essentials of Human Resource Management
- Mini-MBA on Financial Management: Building Finance Into Your Management
- Talent Acquisition: Recruitment & Selection
- Job Assessment and Alignment
- Salary Structure and Design
- Development of HR Policies and Procedures
- The Fundamentals of Building & Designing Balanced Scorecard
- Career Development and Evaluating Training Effectiveness
- Compensation and Benefits
- Succession Planning
- Company Policy: Elements of Administrative Investigation & Progressive Discipline
- Updates on Labor Law and Jurisprudence
- The Essentials of HR Law
- How to Design and Implement Effective HR Audit Program
- Strategic Human Resource Management
- Collaborative Leadership Skills for HR Professionals
- Think Like A CEO! Entrepreneurial Thinking: A New Mindset for HR Professionals
- Development of HR Policies and Procedures
- Managing Contractors and Temporary Employees
- Effective Talent Intelligence
- Workforce Strategy: Optimizing the Potential of Your Workforce
- 5S’+ 2S Record and File Management
- Corporate Image Enhancement Series
- Entrepreneurial Decision Making ®
- Environmental Law Awareness Seminar
- Event Management That Works!:How To Manage Corporate Events Successfully
- Personality Enhancement Skills
- Power Dressing and Style
- Managing the Purchasing Management Relations
- Supply Chain Management
- Business and Social Protocol
- Effective Purchasing & Procurement
- Environmental Conflict Management Course
- Implementing A World Class Food Safety System
- Safety and Pollution Control
- Social Acceptability Training Course
- Six Sigma Training
- Logistics and Warehouse Management
- Developing Project Management Skills